We are hiring Customer Care Executives who can handle inbound and outbound customer calls from the comfort of their home. The role is ideal for candidates with good communication skills and a customer-focused mindset
Roles and Responsibilities
- Handle customer inquiries via phone, WhatsApp, or email
- Resolve queries related to products/services in a timely manner
- Maintain call logs and update CRM systems
- Follow up with customers to ensure satisfaction
- Coordinate with internal departments for issue resolution
- Provide excellent service and build strong customer relationships
Requirements
- Minimum 12th pass or Graduate (any stream)
- Good verbal communication in Hindi (Basic English is a plus)
- Must have a smartphone/laptop with internet connection
- Basic computer knowledge (MS Excel, Email, Google Sheets, etc.)
- Self-motivated and disciplined while working remotely
Job Types: Full-time, Fresher
Pay: ₹10,223.09 - ₹17,516.09 per month
Benefits:
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
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