Responsibilities:
- Answer calls forwarded by customers who are receiving harassment from recovery agents
- Take down accurate caller details and issue summaries
- Log all call data in internal systems/Google Sheets
- Communicate in a polite, professional, and patient manner
- Escalate urgent cases to the legal/ops team via set protocol
- Fluency in Hindi & English (verbal)
- Strong listening and communication skills
- Comfortable working with basic tools like Google Sheets
- Prior BPO or customer service experience preferred (not mandatory)
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Speak with the employer
+91 8826779056
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