Profile:- customer care executive
Location:- Janakpuri
Female candidates required
Exp:-min 3 months to 6 months
Qualification:-graduate
Office timing:-9:30 am to 6:30pm
6 days working
Contact via WhatsApp:-9266110089
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.
- Handle and resolve customer complaints, providing appropriate solutions within specified time limits.
- Maintain detailed and accurate records of customer interactions.
- Follow communication procedures, guidelines, and policies.
- Escalate unresolved issues to the appropriate internal departments.
- Ensure customer satisfaction and provide professional customer support.
- Keep up-to-date with product knowledge and services to provide accurate information to customers.
- Collaborate with other teams to improve customer experience and service efficiency.
- Office coordination.
Candidate must have good communication skills
Regards
Neha
9266110089
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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