Customer Care Executive

We are hiring an energetic and well-spoken Customer Care Executive to manage client communication, appointment coordination, and ensure a smooth clinic experience. The ideal candidate will be the first point of contact and must reflect our brand's values of care, professionalism, and efficiency.

Roles & Responsibilities:

• Handle incoming calls, WhatsApp, and inquiries with a customer-first approach
• Schedule and manage appointments and follow-ups
• Provide accurate information about treatments and pricing
• Maintain client records and update the CRM system
• Coordinate with doctors, therapists, and clinic staff to ensure timely service
• Collect feedback and resolve basic concerns politely and efficiently

Job Type: Full-time

Pay: From ₹16,000.00 per month

Schedule:

• Day shift

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 7356657222