- Responsible for managing client relationships with key decision makers
- Subject matter expert for partners and internal staff for the assigned product
- Addresses the gaps identified between client requirement & the service provided
- Ensure that the service is delivered in accordance with the agreed service level agreement
- Act as a point of contact for any escalation or feedback from clients
- Collaborate with the other functional Group to evaluate the product performance and to recommend refinements and improvements in service performance
- Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client
- Announcements of new updates and upcoming events/meetings
- Manage account renewal, customer support escalation
- Ensure smooth support during renewal of account
- Excellent Communication Skills
- Good knowledge of MS Office
- Open to travel
Contact Details:
Contact and WhatsApp Number- 7058036235
Email Id - [email protected]
If Interested, Kindly share your resume on above mention WhatsApp number.
Job Types: Full-time, Permanent, Fresher
Work Location: In person
नौकरी रिपोर्ट करें