Coordinator People Operations

About Us

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

The Role

Our role will give you a chance to build and maintain strong working relationships between all parties including Recruiters, Hiring Managers, and other stakeholders. Ready for a challenge? We would like to talk with you!

As a Recruitment Coordinatoryou'll play a crucial part in our Talent Acquisition process, ensuring smooth and efficient operations at every step. Your responsibilities will focus on managing candidate databases, scheduling interviews, coordinating communication and facilitating the onboarding process. You'll focus on maintaining candidate records, tracking progress, and providing administrative support to the recruitment team.

Key Accountabilities

What you’ll be doing:

• Always maintain a professional and collaborative attitude.
• Build and maintain strong working relationships with internal and external customers.
• Provide appropriate guidance and support to Line Managers and Employees.
• Escalate queries to People Operations Specialists as required to ensure the customer is fully supported.
• Liaise with stakeholders on potentially sensitive or difficult subjects in a professional and confidential manner.
• Key Responsibility Team
• Regularly share lessons learnt from individual activities with the team.
• Manage ATS (Workday) to ensure completion of tasks.
• Maintain Workday records demonstrating respect for the integrity and accuracy of all data.
• Carry out system audits for accuracy of data.

Skills & Experience

You’ll need to demonstrate:

• 1-3 years of work experience in Recruitment Administration activities

• Exposure to global stakeholder management

• Flexible working from office and in shifts - APAC/EMEA/US
• Effective English business communication skills, written and oral, plus any client specific languages as required
• Working knowledge of Microsoft packages; Outlook, Word, Excel.
• The candidate must be flexible and amenable to work shifts, including non-standard hours. This is crucial for the role, especially given the 24 by 5 schedule.
• The candidate should be resourceful and able to solve problems independently with minimal supervision. This is particularly important for those working the Americas shift, where support may be limited during non-standard hours.
• The candidate should have a growth mindset, demonstrating a willingness to learn and adapt. This is essential for navigating the ongoing changes and transformations within the organization.
• The candidate is expected to handle around 60 to 70 tickets per day. This volume is based on historical data and may vary, with potential spikes during certain periods.
• For business continuity plans, include the possibility of working on compensatory holidays.
  

Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies

• Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [email protected] or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started!

We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish