Client Insights and Analytics

Your Team Responsibilities

The Senior Associate, Client Insights and Analytics will be integral in leveraging data to conduct analysis and draw insights that empower stakeholders to make informed business decisions. The potential candidate will bring their own strong logical reasoning and analytics skills, consulting with stakeholders to ensure they are asking the best questions possible to improve business results. This role involves a high level of collaboration with Business Technology along with other stakeholders across the Marketing, Product and Sales organizations.

Your Key Responsibilities

• Collaborate with Business Technology on the integration of data from multiple sources to build a comprehensive view of marketing performance, including the development and design of data ingestions, data transformations and modelling, UAT reviews, and ensuring data quality and accuracy.
• Develop and maintain performance reports in Power BI to track marketing effectiveness inclusive of identifying appropriate business metrics and their definitions, building strong visualizations and ensuring automation and flexibility.
• Derive insights from various data sources to understand the effectiveness of initiatives and collaborate with digital journey managers to evaluate optimizations made in flight along with ideation on opportunities to improve the customer experience
• Support the market research team with data requests, segmentation, and other analytical needs.
• Support other team members with data and insights for quarterly business reviews, monthly reviews, campaign wrap reports, budget allocation, scenario planning, and other analytics based projects.
• Manage process for marketing campaigns to ensure good data hygiene and tracking (ex. Salesforce campaigns, .com tracking, platform and UTM naming/taxonomy, lead generation optimization, etc.)
• Handle various ad hoc data and analysis requests as needed

Your skills and experience that will help you excel

• Demonstrated proficiency in working with large datasets using SQL to conduct analysis or build reporting, ideally with a focus on marketing, product, and sales datasets (e.g., Salesforce, Pardot, Google Analytics) and using modern warehouses (e.g., Snowflake, BigQuery, Power BI data flows) 
• Must understand data ingestion methods and be able to collaborate with data engineers and modellers
• Experience with Power BI (DAX and visualization)
• Experience with campaign measurement and marketing metrics/tracking.  
• Experience working in an analytical role within a B2B environment 
• Strong analytical reasoning skills, with the ability to collate data from multiple sources into a coherent narrative with relevant business implications and specific recommendations. Experience presenting to stakeholders.
• Excellent communication and presentation skills, both in written and verbal capacities.
• Strong attention to detail and accuracy in data analysis and reporting.
• A proactive self-starter with the resourcefulness to problem-solve and work asynchronously.
• Flexibility to accommodate a global working environment (2nd or 3rd shift may be required on occasion)

About MSCI

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [email protected] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com