Job Title: Chat Service Representative
Location: Ahmedabad, Gujarat
Type: Full Time
We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.
Role Overview
As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.
Key Responsibilities
- Respond to customer queries through chat, email, and other non-verbal platforms
- Understand and resolve customer issues with accuracy and empathy
- Deliver high-quality support that ensures customer satisfaction
Eligibility Criteria
- Minimum qualification is High School Diploma or equivalent
- Freshers can apply; experience of one year in customer service is preferred
- Strong written English communication skills with good grammar and spelling
- Basic computer knowledge and typing skills
- Flexible to work in rotational shifts including weekends and night shifts
Salary:
Rs. 25k- 35k Ctc per month (On the basis of Interview & Experience)
Perks and Benefits
- Provident Fund
- One way cab facility (for Night Shifts only)
- Shift allowance
- Insurance
Language Requirement
English (Proficient)
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
- Weekend availability
Supplemental Pay:
- Shift allowance
Application Question(s):
- What's your highest education qualification?
- Rate your English Communication on the scale of 10?
- Are you ready to relocate in Ahmedabad location?
- Are you comfortable to work in rotational shift s and rotational weekends?
- What's your current and expected ctc?
Application Deadline: 08/11/2025
