JD for Chat Sales Representative
Job Title: Chat Sales Representative
Location: Ahmedabad, Gujarat
Type: Full Time
We are hiring enthusiastic individuals for the role of Chat Sales Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.
Role Overview
Are you customer-focused, persuasive, and passionate about helping others? Join our team as a Chat Sales Executive, where you’ll provide product support and drive sales through non-verbal platforms like chat, email, text, and social media. If you love engaging with customers and have a flair for identifying sales opportunities, this role is for you.
Key Responsibilities
· Respond to customer inquiries through chat, email, text, and other written platforms.
· Offer product support and service assistance while promoting additional client products.
· Use a “Service to Sales” approach to identify customer needs and upsell relevant offerings.
· Deliver excellent customer experience by consulting with empathy and resolving issues promptly.
· Maintain clear, professional, and grammatically correct communication in English.
· Collaborate with team members and stay up to date with product knowledge and updates.
Eligibility Criteria
- Minimum qualification is High School Diploma or equivalent
- Freshers can apply; experience of one year in customer service or sales is preferred
- Strong written English communication skills with good grammar and spelling
- Basic computer knowledge and typing skills
- Flexible to work in rotational shifts including weekends and night shifts
Salary:
Rs. 22k- 35k Ctc per month (On the basis of Interview & Experience)
Perks and Benefits
- Provident Fund
- One way cab facility (for Night Shifts only)
- Shift allowance
- Insurance
Language Requirement
English (Proficient)
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Shift allowance
Application Question(s):
- Are you fluent in English?
- Are you comfortable to work in rotational shifts at Makarba, Ahmedabad location?
- What's your highest education qualification?
- Do you have any work experience?
Work Location: In person