A Butler is responsible for delivering personalized, luxury-level service to guests by anticipating their needs and ensuring the highest standards of hospitality. The role involves managing in-room dining, coordinating with housekeeping and other departments, arranging special requests, and maintaining discretion, privacy, and professionalism at all times.
Key Responsibilities:
- Provide a warm, courteous, and professional welcome to guests.
- Anticipate guest needs and ensure personalized services throughout their stay.
- Manage in-room dining setup and service, including food, beverages, and amenities.
- Assist with unpacking, packing, garment pressing, shoe polishing, and other personal services as requested.
- Coordinate with housekeeping, front office, and other departments to ensure seamless guest experiences.
- Handle guest requests such as reservations, transportation, special arrangements, and event planning.
- Maintain guest confidentiality, privacy, and discretion at all times.
- Ensure cleanliness and upkeep of suites, rooms, or service areas under butler care.
- Monitor and restock in-room supplies, minibar, and amenities.
- Handle guest complaints politely and escalate to management when necessary.
- Follow hotel service standards, grooming guidelines, and safety procedures.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
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