Job Description
Do you want to find a role that will use your communication skills, knowledge AND also give you real hands-on business experience?
This is an exciting & varied role where you will gain fantastic, transferrable work experience at the same time become an integral member of the EMEA Sales Support team.
The Sales Support Tier 1 team help people in the Sales & Marketing functions in our regional field operations. We have a variety of responsibilities including business process management, business analysis & management reporting, and end user support. We work in a varied systems environment with platforms including SAP, SFDC, CPQ and Business Information and internal and custom-built solutions & reporting tools.
As part of the Sales support team, you will provide end user support for our reports and tools, provide data from our systems, be part of a governance team to ensure quality in the data as well as having the opportunity to be involved in projects that focus on improving the business and customer experience. It is an ideal role to develop your practical work experience. At the same time, you will gain and apply knowledge about Agilent's industry, infrastructure and products in your assignment. This is developing real world experience in a company that is a leader in the markets it serves.
Duties and Responsibilities:
- Providing first level end user support for reports, tools and processes
- Use internal reporting systems to provide key data to the sales organization
- Contribute to maintain quality in the data through dedicated governance processes
- Be a project team member for some key activities related to sales processes such as user testing
Qualifications
May require some higher education or specialized training/certification, or equivalent combination of education and experience.
Typically, 1-3 years of relevant experience for entry to this level.
Strong verbal and written communication.
Preferred knowledge of CRM/SFDC.
Additional Details
