Role: Relationship Manager – Diplomatic Missions
Location: Vasant Vihar, Delhi
Grade: M5
Job role:
TASC & Institutional Business’ vertical is a part of ‘Retail Liabilities’ division of our Consumer Bank segment. It is Kotak’s dedicated Sales/Relationship Channel for customer segments like Trusts, Societies, Educational bodies, Associations, Embassy/ Diplomatic Missions, Govt. Departments/ PSUs, etc.
Key Functions & Responsibilities:
1. Relationship Management:
Develop and maintain strong relationships with key personnel in embassies, consulates, and high commissions.
Act as the primary liaison between the organization and diplomatic entities, ensuring smooth communication and collaboration.
Represent the organization at embassy events, diplomatic meetings, and networking sessions.
2. Strategic Engagement & Advocacy:
• Identify and leverage opportunities for partnerships, trade, and business through embassy channels.
• Work closely with internal teams to align business strategies with diplomatic engagement initiatives.
• Advocate for policy and regulatory support from diplomatic entities where necessary.
3. Business Development & Market Intelligence:
• Explore new business opportunities by engaging with embassy trade sections and commercial attachés.
• Provide insights on geopolitical trends, international trade policies, and economic developments that impact the organization.
• Facilitate connections between business leaders and diplomatic representatives for mutual growth.
4. Regulatory & Compliance Support:
• Monitor changes in diplomatic and regulatory policies that could impact business operations.
• Support visa facilitation, permissions, and clearances in collaboration with embassies.
• Ensure all engagements adhere to international diplomatic protocols and local regulations.
Additionally, add incremental CASA & cross-sell products & services like Term Deposits, Loans, CMS, Fees Collection, Mobile/ Digital solutions, etc. RM is expected to achieve the monthly & annual targets.
Work closely with the Branch Banking for ensuring efficient service to clients
Job Requirements:
Education: Master’s degree in International Relations, Political Science, Business Administration, or a related field.
Experience: 5-10 years of experience in diplomacy, public affairs, corporate relations, or government engagement, preferably in banking, trade, or consulting sectors.
Skills:
- Strong networking and interpersonal skills.
- Deep understanding of diplomatic protocols and international relations.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in english
- Relevant work experience of 4-6 yrs. and above in relationship management.
- Needs to have very strong Banking knowledge and should be well versed with the products, processes and systems of the bank.
- Good Network with state government officials.
- Accuracy and analytical ability on MIS, Eye for details, Meticulous
- MBA/Post graduate preferred