Associate MPS

What you will do:

• Provides surgeons and operating room staff with training and clinical/technical support in the operation of the company's robotic arm applications, associated equipment and instruments to ensure ideal placement and precision
• Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopaedic System, assists the surgeon in preoperative implant planning, implant sizing and positioning
• Provides complete reports and associated metrics to management, direct supervisor and the company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements
• Maintains and controls local MAKO consigned equipment, instruments, implants and disposables inventories, processes sales orders and provides forecast input to the District Sales Manager
• Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with the opportunity to see the product in use and an appreciation of clinical value
• Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants
• Provides prompt and accurate complaint reports per the requirements of MAKO’s quality system
• Solves product problems for customers in an expeditious manner
• Provides case coverage at unassigned accounts as needed