- Represent the India-based T&I team ( Bridges, Highway and Roads) as the primary point of contact and work in collaboration with the WSP Canada T&I BHR Team
- Oversee local health and safety, welfare, risk management, information security, and compliance assessments.
- Act as a Brand Ambassador to promote WSP's Vision and Values
- Foster the Canada GCC culture within the team, ensuring staff meet their expected commitments
- Manage the team and processes to ensure the preparation and checking of documents, reports and other technical outputs/deliverables of multi-disciplinary transportation and infrastructure design meet internal and project requirements and quality assurance standards
- Provide highly visible, inspirational leadership and direction for the GCC BHR T&I team and ensure that it is aligned with the wider Canadian business
- Mentoring and coaching team members towards appropriate professional qualifications (P.Eng., Registered Professional Planners etc.)
- Carry out and report on staff appraisals and performance development reviews
- Oversee recruitment to achieve budgeted and forecast team growth
- Monitor and review team capability in the use of the required standards, processes, and software tools and, with technical colleagues, and identify training required
- Identify, promote, and groom skills that could be brought into the GCC to deliver additional services or enhancements to various T&I Sub-sectors
- Promote the team's achievements within the GCC team, Canada, and the wider GCC business via targeted profile-raising activities
- Ensure the Business Management System (BMS) is implemented and maintained
- Seek regular feedback on team performances, ensure criticisms are positively converted into opportunities for improvement
- Develop and maintain excellent relationships ensuring repeat business and client satisfaction, internally and externally
- Contribute to bids and marketing material
- Contribute to the design of operational processes, systems, quality measurement processes, and achievement of team KPIs as desired by Canada and India
- Carry out audits of adherence to WSP Management and Quality processes and implement corrective measures where required
Client / External focus
• Maintain strong colleague relationships and contribute to the teams’ performance of client satisfaction
• Contribute to knowledge sharing in internal and external forums and including technical input to your team
• Remain up to date with market and competitor knowledge across the Sector Business Unit
People
• Inclusively lead people, clearly articulating the WSP Vision, defining responsibilities, delegating effectively, and providing constructive feedback
• Inspire and motivate departmental staff towards technical progression
• Managing people through change and developing succession plans
• Manage conflicts that align with the WSP principles and core values
- Work across cultures (e.g. international and/or multi-disciplinary projects), embracing diverse points of view
Business Focus
• Proactively influence Health, and Wellbeing including for example Safety in Design
• Deliver successful team performance by clearly understanding and monitoring the area of work and ensuring agreed business KPIs and targets are met
• Manage Canada project and client expectations ensuring that the GCC team meets the quality standards as desired by the project team
• Collaborate with Canada and GCC team leads in identifying the appropriately qualified staff to deliver projects with regards to the constraints of scope, schedule, budget, and quality
• Champion and mentor others in the use of agreed systems and processes
• Explore ways to add value and improve personal and team performance
• Manage opportunities, risks, and project changes/variations so that these deliver advantages to the business
• BHR Sector Resource Management – GCC team utilization, resource forecasting and management, and cross-selling in India
• Offer guidance to the GCC BHR team leads ensuring the technical governance of the project deliverables produced in India in collaboration with Canada
• Supporting Canada with bidding opportunities
• Acting as a key point of contact with the Canada business, direct liaison with Canadian T&I BHR leadership, promoting the GCC and ensuring its success.
• Line Management of BHR team leads and guiding performance goal setting, promotions, and offering training, mentoring, and coaching to support the Engage for Excellence (E4E) process
Key Competencies
Mandatory Skills
• Track record of senior technical and management leadership in multi-disciplinary transportation and infrastructure project teams.
• Excellent communication, internal client handling, organizational skills, interpersonal skills, and listening skills with the ability to influence and interact with people
• Comfortable leading internal engineering discussions and ability to understand, and explain complex technical issues to both technical and non-technical professionals
• Capacity to visit Canada as and when required
• You should have demonstrable experience in resource, project, and people management
• You will be aware of current and emerging technologies relevant to the transportation and infrastructure design
- Experience in liaison with clients, co-professionals, and design teams
- Strong business acumen
- Excellent English written and verbal communication skills. The French language will be a bonus.
Qualifications
• Bachelor / Master’s degree level in Engineering.
• Professional Engineering, Chartered Engineer, or similar from a recognized professional institution (e.g. PEO, APEGA, APEGS, ICE, CIHT, etc.) is desirable.
• Seasoned professional with over 15 years of diverse experience in transportation and infrastructure design, project management, resource management, business development, project delivery, and leadership in a consulting engineering environment.
