- Define and implement key strategic pharma account plans to achieve sales targets, foster account growth and identify new business opportunities.
- Conduct regular business reviews with key accounts to assess their needs, address concerns and provide solutions that meet their objectives.
- Technical selling. Understanding the need of the customer, review their product pipeline/segment and accordingly propose the product portfolio
- Alignment with VAS team for value added solutions
- Collaborate with cross-functional teams, such as product management, BD, customer service to ensure seamless delivery of products/services and exceptional customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
- Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
- Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
- Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
- Good business acumen and communication skills to build long-standing and successful relationships with customers.
- Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.
- Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.
- Adapt & develop solutions as per customer needs with clear & decisive communication.
- Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.
- Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.
- Good understanding with Salesforce CRM software and other relevant tools
- Ability to travel to visit customer as needed.
- Strong Collaboration, negotiation, persuasion skills
- Certification or training in sales, account management or customer relationship management is a plus.
- High competency working with Microsoft office.
- Work independently with minimum supervision
- Self-motivated and disciplined approach is essential.
- Proficiency in English is essential, fluent in any SEA language is an added advantage.
Brenntag TA Team
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