Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team :The Oil and gas vertical Focused Offline payment solution team. Includes payment of oil/petrol and gas bills via QR Codes and POS machines. Predominantly dealing with Petrol and gas station Merchants and other Retail businesses, handling end-to-end sales and Operations. Onboarding new merchants for offline solutions and servicing existing merchants. Maintaining good relationships with PSU Companies / Oil marketing Companies.
Responsibilities:* Managing, training, and providing overall guidance to the Service team of an assigned territory.* Setting reasonable Service targets to be achieved by the team.* Monitoring the performance of the service team and motivating members to meet or exceed service targets.* Collecting customer feedback and providing updates to senior management.* Traveling to potential and existing customers within an assigned service area to present company offerings and build brand awareness.* Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close service requests.* Developing and sustaining long-term relationships with customers.* Implementing a service management process to assist the service team in identifying and prioritizing key customers and prospects.
Requirements:* 5+ yrs of experience in Distribution sales in EDC, fintech, Banking / Insurance Sales.* Set and track sales targets for the team.* Review of Sales Team.* Research and discover methods to increase customer engagement.* Will be handling the assigned territory for Oil and Gas.* Good communication and leadership skills.* Knowledge of Excel (Optional).
Why join us * The team follows a process-driven structure with low ambiguity, built on the foundation of merit and mutual respect.* We are proud of the culture we've built, and fitment within this culture is more important than competence.* This is a large and high-growth business, and involves dealing with multiple stakeholders across levels both within and outside the organization.* The candidate will have a free hand to innovate within the boundaries of compliance, ethics and profitability.
Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 Mn+ registered users, 21 Mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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