About our Team:
The Advertising Coordinator team is a dynamic and collaborative group dedicated to delivering reliable and professional support to our customers. We serve as the post-sale point of contact for our global advertising customers. With accuracy, responsiveness, and service excellence, we play a vital role in supporting our customers and ensuring the publication of paid ads in both print and digital formats. We are focused on meeting deadlines and are passionate about fostering strong relationships with customers, ensuring their inquiries are addressed efficiently and effectively.
What is your team’s key role in the business?
The Advertising Coordinator team plays a vital role in supporting our global Commercial Sales team, ensuring the placement of paid advertisements across our journals. We manage post-sale activity with our global customer base to ensure ads run as scheduled in both print and digital formats. Our team is responsible for collecting customer artwork files, reviewing files for accuracy and coordinating with production on the placement of ad files. We also provide support for invoicing tasks, ensuring customer invoices are sent and processed in a timely manner to ensure payment. We work in a fast-paced, deadline driven environment. We act as a liaison between our sales team and our customers, upholding high standards of communication, organization and responsiveness to support the timely and smooth operation of our advertising processes.
What other departments do you work closely with?
We collaborate with several key departments to ensure a smooth and efficient workflow:
- External customers: To secure Ad materials and ensure all the print and digital material is running successfully. Sharing invoices after successful completion of paid Ads.
- Societies partners: Communication with Society partners to make sure they are aware about all paid Ads and Securing their approval.
- Global Commercial Sales: To manage post sales activity and ensure all paid advertisements have been placed correctly.
- Production Operations: End to end communication with production team to make sure all the paid Ads are running correctly.
- Vendors: Coordinating with external partners for typesetting, printing (if applicable), and other production services.
Could you be our new Advertising Coordinator? Are you?
We are seeking a detail-oriented and highly organized Advertising coordinator to take responsibility for the post-sales operations and invoices for our esteemed journals.
The purpose of this position is to support the ad sales business to protect the revenue being generated by such advertising. Responsible for trafficking advertising artwork and checking issue layouts to ensure that all advertisements are placed properly.
The successful candidate will possess strong project management, communication, and problem-solving skills, with a proven ability to work effectively with internal and external stakeholders. This role offers an excellent opportunity to contribute to the dissemination of impactful research within a dynamic and collaborative environment.
Essential Skills to maintain productivity standards:
- An ability to manage multiple journals simultaneously and meet strict deadlines.
- Should be process oriented to meet the accuracy of Advertisements.
- Excellent written and verbal communication and time management skills.
- Ability to work independently and as part of a team.
- Competency in MS Office applications (Outlook, Word, Excel).
- Ability to adapt to and thrive in a constantly changing work environment.
- Ability to learn new tools required to perform the job function.
Communication & Support
- Respond promptly (within 24 hours, excluding weekends and holidays) to queries from journal advertisers, content managers, editors, vendors and SAGE staff.
- Give complete support to Global commercial sales team to manage post sales activities.
Teamwork & Collaboration
- Contribute ideas and feedback constructively to improve team operations.
- Assist fellow team members on designated journals when needed.
- Participate in departmental projects, committees, or task forces.
- Foster a collaborative, respectful, and positive team environment.
Qualifications & Experience
- Bachelor’s Degree (required).
- 1–2 years of relevant experience in the publishing industry.