Z Scaler L2

Xanika Infotech
कर्नाटक
पूर्णकालिक
3 सप्ताह पहले

Role : Z Scaler L2

Location- Marathahalli
Rotational Shift
Only Male Candidate
Exp- 4+ Years

JD:
Provide L2 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)

Troubleshoot and resolve network, security, and connectivity issues related to Zscaler solutions

Monitor system performance and respond to alerts and escalations

Work closely with L1 support and escalate issues to L3 or vendor support as needed

Handle service requests and incidents via ticketing tools (e.g., ServiceNow, Remedy)

Analyze logs and traffic flow using Zscaler Admin Portal and related tools

Assist in implementing configuration changes, policy updates, and certificate management

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Job Types: Full-time, Permanent

Pay: Up to ₹700,000.00 per year

Shift:

Work Days:

Application Question(s):

Experience:

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