Role : Z Scaler L2
Location- Marathahalli
Rotational Shift
Only Male Candidate
Exp- 4+ Years
JD:
Provide L2 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA)
Troubleshoot and resolve network, security, and connectivity issues related to Zscaler solutions
Monitor system performance and respond to alerts and escalations
Work closely with L1 support and escalate issues to L3 or vendor support as needed
Handle service requests and incidents via ticketing tools (e.g., ServiceNow, Remedy)
Analyze logs and traffic flow using Zscaler Admin Portal and related tools
Assist in implementing configuration changes, policy updates, and certificate management
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Job Types: Full-time, Permanent
Pay: Up to ₹700,000.00 per year
Shift:
- Rotational shift
Work Days:
- Monday to Friday
Application Question(s):
- Are you located in Bangalore, Marathahalli?
Experience:
- Do you have ZIA and ZPA support experience?: 3 years (Required)
- Have you used the Zscaler Admin Portal for troubleshooting?: 3 years (Required)
- Have you handled tickets in ServiceNow or Remedy?: 3 years (Required)