- Interact and respond to customer queries over email, telephone, chat
- Both Inbound and outbound calling to solve customer issues
- Cross-selling of products to potential customers
- Resolving complaints and disputes e.g. damaged product received, shipping delay of orders, faulty products, etc
- Convert hot leads to sales.
- Upselling and cross selling the products.
- Manage excel based reports for tracking issues
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Telesales: 2 years (Preferred)
Work Location: In person