The Tele Sales Representative is responsible for generating sales, building customer relationships, and promoting company products or services over the phone. The ideal candidate will be an excellent communicator with persuasive skills and a customer-focused approach.
Key Responsibilities:
- Sales Generation:
- Make outbound calls to prospective and existing customers to promote products or services.
- Achieve and exceed sales targets and key performance indicators (KPIs).
- Handle inbound calls and convert inquiries into sales.
- Customer Relationship Management:
- Develop and maintain a strong relationship with customers.
- Understand customer needs and provide suitable solutions or product recommendations.
- Follow up with customers to ensure satisfaction and address any concerns.
- Product Knowledge:
- Stay updated on the company’s products, services, and pricing.
- Provide accurate and detailed information to customers.
- Data Management:
- Maintain records of customer interactions and sales activities in the CRM system.
- Ensure data accuracy and confidentiality.
- Team Collaboration:
- Work closely with the sales team and other departments to meet business goals.
- Share feedback and insights to improve customer experience and sales strategies.
Job Types: Permanent, Fresher
Pay: ₹8,852.10 - ₹12,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person