Job Description:
We are looking for a motivated and compassionate Health Assistants to join our growing team. In this role, you will be the first point of contact for potential clients, guiding them on their wellness journey with us. Your primary responsibility will be to manage and nurture leads, converting them into successful consultations with our experienced Ayurvedic doctors. Following the consultation, you will continue to serve as a Health Assistant, supporting clients and ensuring they have a positive and successful experience with our services.
Key Responsibilities:
- Lead Management and Conversion: Make outbound calls to warm leads generated through our marketing channels. Clearly and effectively communicate the value of our Ayurvedic consultations and services.
- Consultation Scheduling: Skillfully convert leads by scheduling and booking both online and offline consultations with our doctors.
- Customer Relationship Building: Develop and maintain strong relationships with new and existing clients. Act as a trusted point of contact, addressing their questions and concerns with empathy and professionalism.
- Health Assistant Role: After a client's consultation is complete, you will continue to engage with them. Your role will involve checking in on their progress, providing support, and ensuring they follow their prescribed wellness plan.
- Information Management: Accurately record all communication and client information in our CRM system. Track and report on lead conversion rates and other key performance indicators.
Qualifications:
- Proven experience in a telecalling, telesales, or customer service role.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- A compassionate and patient-oriented approach.
- Ability to work independently and as part of a team.
- Prior experience in the healthcare, wellness, or a related field is a plus.
- A basic understanding of Ayurveda or a genuine interest in learning about it is highly desirable.
Why Join Us?
- Be part of a mission-driven company that is making a real difference in people's lives.
- Work in a supportive and collaborative environment.
- Opportunity to learn and grow in the exciting field of Ayurveda.
- Competitive salary and benefits.
Job Type: Full-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
Application Question(s):
- Your age ?
Experience:
- Telemarketing: 2 years (Required)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Application Deadline: 28/08/2025
Expected Start Date: 01/09/2025