Responsibilities
- Answering phones and explaining the services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the services.
- Making recordings of all the sales phone calls and sales deals.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
Requirements
- 12th pass or graduate
- Good command over English, Hindi & Assamese
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Language:
- Hindi (Required)
- English (Required)
Work Location: In person