Job Description
Position: Tele-Caller
Experience: Minimum 1-2 Years
Salary: ₹15,000 - ₹20,000 per month
About Techimply:
Techimply is a leading data-driven platform connecting businesses with top-tier Business Software and IT consulting firms. We're dedicated to helping companies find the perfect match for their unique needs, streamlining the decision-making process and driving successful partnerships.
Responsibilities:
- Make outbound calls to potential clients, gathering accurate information and data to identify their specific software and IT needs.
- Meticulously maintain and update our client database, ensuring accuracy and efficiency for future interactions.
- Draft professional emails and correspondence to engage with potential clients and provide them with valuable information.
- Be the first line of contact for customer inquiries, addressing their needs and resolving issues with expertise and empathy, via phone and email.
- Proactively follow up with potential clients to nurture relationships and drive conversions.
- Consistently strive to achieve or exceed your sales targets, contributing to the overall success of the team.
The Ideal Candidate:
- Minimum 1 year of experience in a telemarketing or customer service role.
- Boasts exceptional communication skills with fluency in English, both written and verbal.
- Thrives in a collaborative environment while also demonstrating the ability to work independently.
- Has a proven track record of making a high volume of calls daily and efficiently converting leads.
- Demonstrates strong proficiency in Microsoft Office Suite, including Excel.
- Possesses exceptional problem-solving skills and the ability to remain calm and collected under pressure.
- Is a motivated and results-oriented individual with a passion for exceeding customer expectations.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.95 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person