We are looking for a confident and persuasive Telecaller who can communicate fluently in English and Hindi. The role involves making outbound calls, handling inbound inquiries, and providing information about our products/services to potential customers in Punjab.
Key Responsibilities
- Make outbound calls to prospective customers and explain products/services.
- Handle inbound customer queries professionally and provide accurate information.
- Maintain and update customer database in the CRM.
- Follow up with leads to ensure closure.
- Achieve daily/weekly/monthly call and sales targets.
- Provide feedback to the team on customer needs and market trends.
Education:
- Minimum 12th pass; Graduation preferred.
Experience:
- 0–2 years in telecalling, telesales, or customer service.
- Freshers with excellent communication skills are welcome.
Skills Required:
- Proficiency in English and Hindi (spoken).
- Good interpersonal and persuasive skills.
- Basic computer knowledge (MS Office, CRM usage).
- Ability to work under pressure and meet targets.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person