Job Description : IT Operations Executive
Experience : 2+ years
Location: Gurugram (Work from Office)
Notice Period : Immediate Joiners preferred
Role Overview
We are looking for a detail-oriented professional to support our IT Operations and key Account deliverable . The role requires strong Excel skills, effective communication, and the ability to coordinate with vendors, OEMs, and internal teams.
Key Responsibilities
- Must have Strong operational support experience for IT clients.
- Must to able to assist seniors for operations and project deliverables.
- Handle financial data entry, reconciliation, and invoice follow-up.
- Support sales team with quotations, order follow-ups, and documentation.
- Manage vendor quotations, purchase orders, and supplier agreements.
- Maintain Documentation for clients such as Quotations , Agreements , sales & purchase records and prepare reports (Excel VLOOKUP, Pivot, IF).
- Coordinate with OEMs & vendors on pricing, lead times, and availability.
- Draft and respond to business emails; ensure timely task closures.
Candidate Requirements
- Must be willing to support rotational shifts as and when required.
- Graduate/Postgraduate with 24 years of relevant experience.
- Strong communication & coordination skills.
- Good at vendor management and negotiation.
- Detail-oriented, organized, and proactive.
Job Type: Full-time
Pay: Up to ₹450,000.00 per year
Application Question(s):
- Please rate your English communication skills out of 10 (1 is lowest and 10 is highest)
- Total years of experience in Operations or Service delivery management in IT industry ?
- Current CTC ?
- Expected CTC ?
- Have you handled the International IT customers in terms of Operations or Service delivery ?, If yes , mention the names
- In how many days you can join if get shortlisted ?
- What is your detailed present location?
- Have you read the job description and comfortable to work on defined roles ?
- Total years of experience you have in customer documentations (Quotations , Sales-Purchase order etc .)?
- Do you have understanding for IT Service side (networking, cloud , DC , Hardware's , OEM etc)?
- Comfortable to work completely from Gurugram office ?
Work Location: In person