A telecaller position at an IT company involves contacting potential clients via phone to promote products or services, generate leads, and potentially close sales. This role requires strong communication skills, persuasive abilities, and a good understanding of the IT products or services being offered.
Key Responsibilities:
- Outbound Calling: Making a high volume of calls to potential customers.
- Lead Generation: Identifying and qualifying potential clients based on predefined criteria.
- Product/Service Presentation: Explaining the features, benefits, and value proposition of the IT products or services.
- Relationship Building: Establishing rapport with potential clients and maintaining a positive and professional demeanor.
- Appointment Setting: Scheduling meetings or calls for the sales team with qualified leads.
- Database Management: Maintaining accurate and up-to-date records of client interactions and lead information.
- Meeting Sales Targets: Working towards achieving daily, weekly, or monthly sales targets.
- Following Up: Following up with leads to nurture them through the sales funnel.
Skills and Qualifications:
- Communication Skills: Excellent verbal and written communication skills in the local language and potentially English.
- Persuasion and Negotiation: Ability to convince clients and close deals.
- IT Knowledge: Basic understanding of IT concepts and terminology.
- Customer Service: Strong customer service orientation and problem-solving skills.
- Computer Literacy: Proficiency in using computers, CRM software, and other relevant tools.
- Sales Skills: Ability to identify needs, present solutions, and overcome objections.
- Target Orientation: Ability to work towards and achieve sales targets.
- Adaptability: Ability to adapt to changing situations and learn new products or services quickly.
Job Type: Full-time
Pay: ₹8,086.00 - ₹25,372.83 per month
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Expected Start Date: 01/09/2025