Position: Stock Market Operations Associate
Location:Mohali | Full-time
About the Role:
Are you someone who understands how stock market scams unfold?
Can you speak confidently with traders, understand their concerns, and help them take the right steps?
If yes — this role is for you.
We’re looking for a Stock Market Operations Associate who can act as the first point of contact for victims of trading-related frauds. Your role will be to listen, guide, and coordinate with affected retail traders and work with our internal compliance team to help build strong cases against unethical practices in the market.
What You’ll Do:
Talk to impacted traders to understand how they’ve been misled or scammed
Collect and document evidence, proofs, transaction records, and broker details
Help clients register formal complaints with SEBI, RBI, Cyber Police & other authorities
Coordinate internally with our legal & drafting team to prepare complaint submissions
Be the bridge between a distressed client and legal action
Maintain detailed records of each case and escalate high-risk issues appropriately
Who You Should Be:
Have 0.5–2 years of experience in client interaction / calling roles (preferably financial services or broking)
A strong grip on stock market basics, SEBI rules, F&O scams, tip-selling frauds, and broker misconduct
Excellent verbal communication skills in Hindi & English
Confident in speaking empathetically yet assertively to clients
Comfortable handling sensitive conversations over the phone
Organized, detail-oriented and calm under pressure
What Makes This Role Unique:
You’ll be directly involved in helping people who’ve lost money in the market due to scams
You’ll work closely with Cyber, RBI & SEBI-registered compliance experts
You’ll gain deep insights into stock market regulations, fraud investigation, and investor protection frameworks
Job Type: फ़ुल-टाइम
Pay: ₹8,153.21 - ₹25,300.10 per month
Work Location: In person