Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
Job Description
We are seeking a highly organized and efficient Stewarding Executive to join our team in Bengaluru, India. As a key member of our hospitality operations, you will oversee the cleanliness and sanitation of our food service areas, ensuring the highest standards of hygiene and customer satisfaction.
- Supervise and manage a team of dishwashers, general cleaners, and other stewarding staff
- Develop and implement training programs for new team members on proper equipment handling and cleaning procedures
- Ensure compliance with local health and sanitation codes throughout all food service areas
- Oversee the maintenance and proper use of dishwashing machines and other cleaning equipment
- Manage inventory of cleaning supplies and operating equipment
- Create and maintain staff schedules, including duty rosters and vacation charts
- Implement and monitor waste management procedures
- Conduct regular inspections of work areas to maintain cleanliness and organization
- Collaborate with other departments to ensure smooth operations during peak service times
- Identify and suggest improvements to enhance efficiency and effectiveness of the stewarding department
- Ensure all staff adhere to personal hygiene standards and proper uniform guidelines
- Participate in emergency response procedures and safety protocols
Qualifications
- High school diploma or equivalent (preferred)
- Minimum of 2 years of experience in a similar stewarding role, preferably in a hotel or large-scale food service operation
- Certification in food safety management (e.g., ServSafe)
- Strong leadership and supervisory skills with the ability to manage and motivate a diverse team
- Excellent communication skills in English, both verbal and written
- In-depth knowledge of food safety regulations and hygiene standards
- Familiarity with cleaning equipment, chemicals, and best practices in sanitation
- Strong organizational skills with attention to detail
- Ability to work efficiently in a fast-paced, high-pressure environment
- Physical stamina to stand for extended periods and lift heavy items (up to 50 lbs)
- Proficiency in basic computer applications for inventory management and scheduling
- Flexibility to work various shifts, including weekends and holidays
- Customer-focused mindset with a commitment to excellence in service
- Knowledge of local health and sanitation codes in Bengaluru, India