Job Title: US Travel Sales Consultant
Location: Mohan Estate, South Delhi
Job Type: Full-time
Shift: US shift (Rotational)
Job Description:
We are seeking a dynamic and customer-oriented Us Travel Sales Consultant to join our growing team. The ideal candidate will have 1 to 2 years of experience in the travel industry and a strong passion for helping clients plan and book their ideal trips. The Travel Consultant will be responsible for assisting customers with travel arrangements, providing expert advice on destinations, recommending travel packages, and ensuring a seamless travel experience from start to finish.
Key Responsibilities:
- Client Consultation: Understand customer preferences, needs, and budget to recommend tailored travel itineraries, tours, and packages.
- Booking and Reservations: Handle flight, hotel, car rental, and other travel-related bookings for clients.
- Travel Advisory: Provide up-to-date information on destinations, local culture, weather, activities, and travel documentation (e.g., visas, vaccinations).
- Sales: Promote and upsell travel products, services, and packages to meet sales targets and ensure customer satisfaction.
- Documentation and Record-Keeping: Ensure accurate data entry, reservation records, and travel documentation.
- Market Research: Stay informed about the latest travel trends, destinations, and promotions to provide informed advice to customers.
- Relationship Management: Build and maintain strong relationships with customers
Requirements:
- Experience: 1–2 years of experience in the travel industry, preferably in a customer-facing role such as a Travel Consultant, Travel Agent, or similar position.
- Skills:
- Strong communication skills (written and verbal).
- Excellent organizational and multitasking abilities.
- Proficiency in MS Office and travel booking software (e.g., Amadeus, Sabre, or other GDS systems is a plus).
- Basic knowledge of travel industry trends and popular destinations.
- Attention to Detail: Ability to handle complex travel arrangements while ensuring accuracy.
- Problem-Solving: Quick thinking and problem-solving skills to address any issues that may arise during the booking process or the trip itself.
- PPC campaign Call Handling Experience required.
Benefits:
- Competitive salary and lucrative incentives.
- Opportunities for professional development and training.
- Free meals
- Cab services
- Loyalty Bonus
- Monthly outing/party
Job Type: Full-time
Pay: ₹50,000.00 - ₹80,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Provident Fund
Experience:
- Travel Sales: 3 years (Required)
Work Location: In person