Solutions Architects play a crucial role in understanding the business context and challenges of our partners and transforming them into tangible solutions through the use of our platforms and products. Working closely with our product teams to ensure that our products are tailored to meet the specific needs of our partners and markets.
As a Solutions Architect, you will be at the forefront of the industry, enabling organisations to fully utilize payment experiences within Meta's Family of Apps (WhatsApp, Facebook, Instagram, Messenger). You will collaborate with market leading organisations and their executives to develop and implement industry-leading initiatives, using Meta's suite of products with a focus on payments enablement.
This role will allow you to apply your problem-solving skills to achieve real-world results on a global scale. You will leverage your understanding of our products to unlock business value for our partners in the region, working closely with the Partner Engineering, Product, Engineering, and Partnerships teams to enhance the overall product experience. Additionally, you will drive various initiatives to scale solutions and make them easier to adopt, including representing Meta at industry events, conferences, and other community gatherings.
The ideal candidate will have technical, product, and business expertise, combined with a passion for partner success and improving Meta’s payments offerings in India. You will also collaborate with Strategic Partner Manager and Business Development teams to deliver customised technical presentations and product demonstrations. By identifying key product architecture components and helping partners build integration solutions, you will act as a vital conduit between product engineering and partners, influencing the product roadmap with regional insights and strategic opportunities to help Meta think local while building global products.Solutions Architect - Payments Responsibilities
- Act as a technical consultant and subject matter expert on Meta's payments and messaging solutions for some of the most innovative companies in the world
- Serve as a technical advisor and expert on Meta's payment solutions for our most strategic and innovative clients and partners
- Lead our clients and partners towards successful integrations with Meta's Payment products through intensive technical collaboration, identify key system architecture components, propose and assist clients in building solutions that unblock and focus on delivering business success
- Work closely with sales teams to unlock and develop new opportunities by developing an understanding on business goals and industry trends
- Guide our clients to the most optimal implementations by walking them through the technical details Meta's platform and products
- Address complex client/partner issues, explore problems from various angles to discover new solutions with a “hands-on” approach
- Contribute to the creation of top-notch documentation, tools, concepts and processes in a specific field, while developing solutions and resolving common problems for Meta and our customers / partners
- Partner closely with the Product, Engineering teams
- Understand and apply knowledge of products, technologies and business to build solutions to solve for problems at scale
- Build relationships with team members and cross functional partners
- Share project updates and insights
- Influence decision-making through presentation of data-centric business topics
- Participate in interviewing and on-boarding of new team members
- Travel Requirement: up to 20% of the time
- Combined experience as an Engineer, Solutions Architect, Technical Consultant, or Partner/Sales Engineer
- Experience working with software systems including querying, working with data, and working with API development
- Experience communicating professionally with technical and business audience at prospects or clients
- Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
- Experience with delivering technical concepts to a C-level audience
- Experience with web, mobile, or enterprise technology stack
- Experience demonstrating knowledge of industry technology areas, trends & regulations
- Language Requirement: English
- Technical knowledge of Meta's advertising and Messaging products (WhatsApp Business API, Click to WhatsApp) is a plus
- Experience working with API documents, calling APIs using scripts, and testing APIs
- Experience with Integration projects is a plus
- Experience with Integrating or Building merchants payments solutions or payment orchestration solutions is a plus
- Experience in stakeholder management
Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.