Servicenow Architect

Key Responsibilities:

• Essential skills
• ServiceNow subject matter expert with 9 hands on experience in ServiceNow applications modules TSM or CSM ITSM TNI or CMDB OMT FSM TSOM or ITOM GRC SecOps working on Functional architecture Data Architecture and Integration architecture
• Document Architecture Blueprints and Technical design for stakeholder signoff
• Candidates should know TMF ODA and OpenAPIs OSS capabilities that will be generally used to integrate ServiceNow with rest of OSS BSS landscape
• Good knowledge of Products Service Catalog PSR hierarchy Inventory and the common design patterns like Catalog Driven Orchestration Closed Loop Assurance Real Time Inventory Network as a Service for Solution design in Service fulfilment Assurance domain
• Architect and develop innovative solutions in collaboration with a cross functional team including Custom Applications Built On Now for extending Capabilities
• Experience in implementation and estimation techniques
• Responding to Request for Information Proposal documents
• Provide expert level support and technical mentoring to implementation teams
• Maintain deep comprehensive knowledge of ServiceNow s capabilities performance and constraints
• Support practice build efforts to include development of practice intellectual property IP
• Scoping and delivering Proof of Concept Proof of Value engagements with prospects
• Deep understanding of ServiceNow data model and structures proposing and enforcing coding standards
• Good experience in Agile way of working Scrum User Story Sprint model JIRA Confluence tools
• Candidate should possess Good Communication Client interfacing skills

Technical Requirements:

• Primary skills Technology Infra ToolAdministration ITSM ServiceNow

Additional Responsibilities:

• Location Across all Infosys DC Locations

Preferred Skills:

Technology->Infra_ToolAdministration-ITSM->ServiceNow