Bachelor’s degree in computer science, engineering, business, or comparable studies
2-4 years of experience in Requirement Analyses.
Analytical mind and problem-solving aptitude
Good to have ServiceNow Admin Cert, CIS – VR, CIS – SIR as this will help me primary understanding of the platform.
Responsibilities
Experienced in Story writing in ServiceNow JIRA, SDLC Agile module, Visio and expected outcomes based on customer communication.
Excellent documentation and communication skills and strong attention to detail required.
Must have Knowledge of Modules - Vulnerability Response, Security Incident response & Threat intelligence
Good to have knowledge – GRC & Security Operations Center.
Understanding of basics of REST and SNOW Integration
Good to have knowledge of Service Portal & Workspaces.
Ability to recognize potential and actual issues, needs and opportunities for improvement in the implementation.
Close collaboration with Developer, Solution architects and other team members for the requirements and associated functionality.
Demonstrate strong ability to evaluate constraints, risks, and dependencies.