Job Description
We are hiring a Service Coordinator / Operations Executive with 1+ year of experience in service coordination, customer support, or operations (medical/industrial equipment preferred).
Key Responsibilities
- Handle customer service calls and assign jobs to field engineers.
- Coordinate preventive maintenance and service schedules.
- Track AMC/CMC contracts, warranty coverage, and service history.
- Prepare quotations and service-related documentation.
- Maintain reports using Advanced Excel (VLOOKUP, HLOOKUP, Pivot Tables).
- Manage customer communication, inquiries, and feedback.
Candidate Profile
- Min 1 year of experience in service coordination / operations / admin.
- Strong in MS Excel (advanced formulas, reporting, data analysis).
- Good communication, coordination, and problem-solving skills.
- Experience in quotation preparation will be an added advantage.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund