Job Title: Telecaller – Lead Generation & Appointment Setting
Location: Surya Nagar, Siliguri
Job Type: Full-Time
Industry: IT Services
Experience: 0–2 Years (Freshers can apply)
About Us:
We are looking for a motivated and results-driven Telecaller to join our team and help us expand our client base by generating leads and scheduling meetings with potential clients.
Key Responsibilities:
- Make outbound calls to prospective clients from provided leads or databases.
- Clearly explain our IT services and solutions to potential customers.
- Identify business opportunities and generate qualified leads.
- Schedule appointments or meetings for the sales team with interested clients.
- Maintain and update the CRM system with accurate details of calls and outcomes.
- Follow up with leads through calls, emails, or WhatsApp messages.
- Meet daily/weekly calling and lead generation targets.
Required Skills:
- Excellent communication and interpersonal skills (Fluency in English, Hindi, Bengali and Nepali preferred).
- Strong persuasion and negotiation skills.
- Basic understanding of IT services or willingness to learn.
- Proficiency in using MS Office, Google Sheets, and CRM tools.
- Self-motivated and goal-oriented.
Preferred Qualifications:
- Previous experience in telecalling, lead generation, or inside sales is a plus.
- Graduation in any discipline.
What We Offer:
- Competitive salary + incentives for performance.
- Opportunity to grow within the company.
- Training and support to understand IT services and solutions.
Job Types: Full-time, Fresher
Pay: ₹5,000.00 - ₹15,000.00 per month
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person