Key Responsibilities:
Requirement Gathering & Analysis:
Collaborate with stakeholders to gather and document detailed functional and non-functional requirements for SailPoint
Analyze current IAM processes, identify gaps, and propose future state solutions.
Translate business needs into technical specifications, user stories, and acceptance criteria.
SailPoint Solution Design & Configuration:
Lifecycle Management (LCM): Design and configure LCM processes (joiner, mover, leaver), access requests, and approval/provisioning workflows.
Workflows: Develop and optimize complex workflows
Provisioning & De-provisioning: Implement automated provisioning/de-provisioning strategies for target applications via connectors.
Application Onboarding: Lead the technical onboarding of enterprise applications, including connector configuration and attribute mapping.
Role-Based Access Control (RBAC): Support the design and implementation of roles, entitlements, and access policies.
Access Certifications: Configure and manage access certification campaigns.
Technical Documentation & Support:
Create comprehensive documentation (FDDs, TDDs, process flows, training materials).
Provide operational support, troubleshooting, and maintenance.
Assist in the execution of test plans (UAT, SIT).
Stakeholder Management & Communication:
Facilitate communication between business stakeholders and technical teams.
Present complex technical concepts clearly.
Manage ServiceNow tickets related to IAM access.
Automation & Optimization:
Support the implementation of process automation
Participate in integrating privileged access management (PAM) solutions
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.