Job Title: Relationship Management Trainee/CRM Trainee
Location: Thrissur
Salary: ₹15,000/month + Attractive Incentives
Gender Preference: Male
Qualification: Degree / B.Tech / Diploma in Mechanical or Automobile Engineering
Industry: Automotive (Car Sales & Services)
Job Description
We are looking for a Relationship Management Trainee to enhance customer experience and streamline service coordination within our automotive operations. Candidates with a background in mechanical or automobile engineering and a strong interest in client engagement are encouraged to apply.
Key Responsibilities
- Develop and nurture lasting relationships with customers
- Assist in scheduling vehicle services, follow-ups, and addressing customer queries
- Liaise with the service department to ensure timely updates and vehicle delivery
- Communicate service needs and technical details in a customer-friendly manner
- Collect and manage customer feedback to improve service satisfaction
- Keep accurate records of services and customer interactions
Candidate Requirements
- Educational qualification: Degree/B.Tech/Diploma in Mechanical or Automobile Engineering
- Excellent communication and interpersonal abilities
- Customer-centric mindset with a proactive approach to problem-solving
- Eagerness to work in a performance-driven, service-focused environment
Job Types: Full-time, Permanent
Pay: From ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Compensation Package:
- Performance bonus
- Yearly bonus
Schedule:
- Day shift
Work Location: In person