A Receptionist's job description generally outlines their role as the front-of-house point of contact, managing the flow of people and information into an office or facility. They are responsible for greeting visitors, answering and directing calls, and providing administrative support to internal staff and external clients. Here's a more detailed breakdown of typical receptionist duties and responsibilities: Core Responsibilities:
- Greeting Visitors: Providing a welcoming and professional first impression to all visitors.
- Managing Phone Calls: Answering, screening, and directing incoming calls effectively.
- Administrative Support: Assisting with tasks like scheduling appointments, managing mail, and preparing documents.
- Maintaining the Reception Area: Keeping the reception area tidy and organized.
- Providing Information: Answering inquiries and providing assistance to visitors and internal staff.
Specific Tasks:
- Scheduling and Coordinating: Managing calendars, scheduling meetings, and arranging conference room bookings.
- Mail Handling: Sorting and distributing incoming mail, managing packages, and coordinating couriers.
- Data Entry and Filing: Maintaining records, updating databases, and assisting with basic office procedures.
- Office Supplies Management: Monitoring and ordering office supplies.
- Assisting with HR Tasks: Supporting HR with scheduling interviews or onboarding new hires.
Required Skills and Qualifications:
- Excellent Communication Skills: Ability to communicate clearly and professionally with visitors, colleagues, and clients.
- Strong Interpersonal Skills: Ability to build rapport and create a welcoming environment.
- Attention to Detail: Accuracy in managing schedules, documents, and other administrative tasks.
- Multitasking and Time Management: Ability to handle multiple tasks and prioritize work efficiently.
- Basic Computer Skills: Proficiency in using office software and equipment.
- High School Diploma or Equivalent: Typically required, with on-the-job training often provided.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Commission pay
- Performance bonus
Experience:
- RECEPTIONIST : 5 years (Required)
- BACK OFFICE EXECUTIVE: 5 years (Required)
- Microsoft Word: 5 years (Required)
- Microsoft Excel: 5 years (Required)
Work Location: In person