About Five Kraft: Five Kraft is a creative and innovative brand specializing in unique home decor products. As a "Made in India" company, we are committed to high-quality craftsmanship and exceptional customer service. We are seeking a dedicated and experienced Production Supervisor to manage our day-to-day operations and ensure a smooth workflow.
Key Responsibilities:
- Production Management:
- Oversee the daily production schedule, ensuring all products, particularly those from the UV printing line, are completed efficiently and to quality standards.
- Coordinate with the design team to ensure production files are correct and ready for printing.
- Manage and maintain production machinery, including the UV printer, and troubleshoot any issues to minimize downtime.
- Implement and enforce quality control procedures to guarantee that all products meet our high standards before they are shipped.
- Inventory & Stock Management:
- Monitor and manage raw material stock levels, including acrylic sheets, inks, and packaging materials.
- Conduct regular inventory counts and work with suppliers to restock materials as needed.
- Maintain an organized and clean production area to ensure a safe and efficient workflow.
- Order Fulfillment:
- Handle order processing and fulfillment for our e-commerce marketplace channels (e.g., Amazon, Flipkart, etc.).
- Ensure all orders are packed correctly and shipped on time.
- Work with logistics partners to track shipments and resolve any delivery issues.
- Team & Customer Handling:
- Supervise the production team, providing guidance and training to ensure they are productive and follow all procedures.
- Act as the primary point of contact for customer queries regarding orders, product details, and shipping status.
- Resolve customer issues promptly and professionally to ensure a positive brand experience.
Qualifications:
- Proven experience in a production or operations role, preferably in a manufacturing or e-commerce environment.
- Strong understanding of production processes, quality control, and inventory management.
- Experience with e-commerce platforms and order fulfillment.
- Excellent communication and problem-solving skills.
- Ability to lead a team and manage multiple priorities in a fast-paced environment.
- Basic technical knowledge of printing equipment, particularly UV printers, is a plus.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Shift availability:
- Day Shift (Preferred)
Work Location: In person