Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Process Associate, Insurance Claims
Responsibilities
• Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
• Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
• Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
• Required to demonstrate a high level of personal integrity and investigation / negotiation skills
• Responsible to demonstrate a high level of self-motivation, energy and flexibility
• Responsible for handling claims/queries
• Working knowledge of claims or settlements & claims processing.
• Candidate should be comfortable with 24*7 shift timings.
Qualifications we seek in you
Minimum qualifications
• B.com/ BBA/BA/ BSC (Any Non – Tech Graduate)
• Freshers are eligible
Preferred qualifications
• Good knowledge of using Excel, MS Access Database
• Proficient in English language- both written and oral
• Insurance client experience will be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.