Operation Executive

Labour Wale And Co.
₹20,000 - ₹30,000 एक माह
गुजरात
पूर्णकालिक
4 सप्ताह पहले

Job Summary:

We are looking for a highly organized and proactive Operations Executive to oversee daily field operations, manage rider efficiency, handle client coordination, and ensure seamless last-mile delivery services. The ideal candidate should be hands-on with team coordination, vehicle management, and client interaction, contributing directly to operational excellence.

Key Responsibilities:

Rider Reporting & Monitoring:

Ensure all riders report on time for their shifts.

Track attendance, punctuality, and daily deployment of riders.

Rider Support & Training:

Address and resolve rider queries efficiently.

Conduct periodic training sessions for onboarding and performance improvement.

Provide daily follow-ups to guide and motivate the rider fleet.

Client Coordination:

Maintain accurate records of allocated clients and update databases regularly.

Conduct periodic visits to client stores to ensure smooth coordination and collect feedback.

Serve as a point of contact for client-related operational issues.

Vehicle and Rider Management:

Ensure the allocation of charged and ready-to-use electric vehicles to riders.

Handle breakdowns and arrange for timely support and backup vehicles.

Plan and manage backup riders to prevent disruptions in delivery operations.

Efficiency & Performance Management:

Analyze rider performance and work towards improving delivery efficiency.

Implement processes and metrics to track daily productivity.

Key Skills & Competencies:

Strong coordination and problem-solving skills

Good interpersonal and communication abilities

Basic data entry and MS Excel/Google Sheets proficiency

Ability to handle pressure and manage multiple tasks simultaneously

Quick decision-making and adaptability in dynamic field conditions

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

Work Location: In person

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