Key Responsibilities
o Conduct virtual consultations with patients via virtual telehealth platform
o Evaluate patient medical histories, symptoms, and complaints through digital communication.
o Provide medical advice, diagnose conditions, and develop treatment plans.
o Maintain accurate and detailed patient records in the electronic health record (EHR) system.
o Ensure compliance with healthcare regulations and privacy standards.
o Educate patients on their medical conditions, treatment plans, and preventive healthcare measures.
o Address patient questions and concerns promptly and professionally.
- Coordination of Care: o Adhere to telemedicine best practices and organizational protocols.
o Participate in quality assurance activities to improve telehealth service delivery.
Qualifications
o Medical degree (MBBS or MD/DNB in General Medicine or Family Medicine)
o Minimum of 4 years of clinical experience in a healthcare setting.
o Previous experience in telemedicine or virtual healthcare services is highly desirable.
o Strong clinical assessment and diagnostic skills.
o Excellent verbal and written communication skills.
o Proficiency with telehealth platforms and electronic health records (EHR).
o Empathy and patient-centric approach.
o Gadget or tech friendly
- Languages: English/Malayalam/Kannda/Hindi/Telugu (Malayalam is mandatory)
- Shift or Working Hours : Rotational shift and rotational week offs, 6 days a week
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.
For more details please visit our website https://www.asterdmhealthcare.com/
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, and clinics. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.”
In India, we have 13 hospitals spread across Kerala (5 hospitals) with our flagship Aster Medcity Hospital at Kochi, Bangalore (2 hospitals Aster CMI & Aster RV) + 1 upcoming (Mother & Child), 1 in Hyderabad (Aster Prime), 1 in Kolhapur (Aster Aadhar) and 4 in Andhra Pradesh ( under Aster Ramesh Hospital 2 in Vijayawada, 1 in Guntur and 1 in Ongole). Most of our hospitals are NABH accredited with Medcity n Aster Ramesh (Guntur) JCI accredited.
In terms of revenue, we are USD 1.14 Bn company in which India contributes 17% and rest by GCC as of FY’19. Going forward we are also venturing into Pathology business (Aster Labs) by April’2020 n Pharmacy business in Jan ’21 apart from 3 new hospitals in next 3 years in India.
We have Centre of Excellence across various specialties like Neurosciences, Cardiac Sciences, Integrated Liver Care, Orthopaedics, Onco, Gastro, Nephro, etc. in most of our hospitals. In summary, most of our hospitals are tertiary and quaternary care setups. Kerala with 4 hospitals and 1 educational institute forms a cluster, Bangalore with 2 hospitals + 1 hospital in Kolhapur forms another cluster and Andhra+Telangana another cluster.