Job description:
- Answering incoming calls: Responding to customer inquiries about products, services, or general information.
- Providing support and solutions: Troubleshooting customer issues, offering guidance, and resolving problems efficiently.
- Building customer relationships: Engaging with customers to create positive experiences and foster loyalty.
- Documenting interactions: Maintaining records of calls and follow-up actions.
- Meeting performance targets: Ensuring efficient call handling and contributing to overall customer satisfaction.
- Identifying customer needs: Understanding customer requirements and suggesting appropriate solutions.
Contact HR Team
9884212112
Job Type: Full-time
Pay: ₹15,000.00 - ₹21,000.00 per month
Benefits:
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person