Job Description
As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we have set up a new Tiered Support Model to enable excellent delivery against our most fundamental HR needs.
The HR Performance Excellence Analyst will work with the HR PE and Transformation Lead and the entire HR Operations, Systems and Employee Experience global team, ensuring we deliver with excellence and improve the overall employee experience. Performance Excellence’s main goal is to look for ways to simplify, standardize and automate this team’s work wherever possible, through the creation, maintenance and enhancements of global processes and tools.
In this role you will:
- Ensure operational excellence of our internal ticketing system, Workday Help, where we collect and respond to employees’, managers’ and HR’ queries.
- Work on periodical data analysis through both Power BI and Excel for ad hoc deep dives, get insights and prepare presentations for our key stakeholders.
- Collect feedback on the platform from our main stakeholders and design key changes to its configuration, collaborating with the HR Tech team to implement them.
- Coordinate and develop training materials and events for the Case Solvers population.
- Review our policies, processes, and ways of working holistically for opportunities to streamline - eliminate waste and redundancy, by collecting market-level data, collaborating in the design of improvements and the project management for implementing the changes.
- Anticipate problems and clear the path on behalf of the Global P.E. Lead.
We’re looking for people who have:
- Understanding of common HR administrative and operational work across employee full cycle administration.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Strong interest in learning and ability to take learning opportunities when they arise.
- Ability to build strong partnerships and work closely with people across all levels of the company.
- Ability to prioritize tasks and to delegate them when appropriate.
- Proven say-do ratio with interest in being accountable and in control of their performance.
Qualifications
- Preferably a master’s degree in Engineering, Management, Statistics or HR
- 4+ years’ work experience in complex corporate structures (multi-national companies preferred), ideally in HR systems and operations
- Good knowledge and experience of data analysis techniques and tools
- Excellent knowledge and hands-on experience of MS-Excel
- Good hands-on experience of Microsoft Power Apps, Power Automate and Power BI
- Excellent verbal and written communication and presentation skills
- Ability to work independently and in a team
- Good interpersonal skills are a must
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion