Duties and Responsibilities
As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
- Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
- Demonstrate to Housekeeping hosts how to perform each task in job description according to hotel service standard.
- Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
- Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.
- Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
- Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.
- Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
- Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
- Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.
- Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Six Senses Fort Barwara. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.