Summary:
Looking for a Guest Relations Executive to enhance the overall guest experience at our resort. The candidate must be service-oriented and adept at handling guest queries efficiently.
Key Responsibilities:
- Welcome and assist guests at check-in and check-out.
- Provide information about resort services, activities, and facilities.
- Resolve guest complaints professionally and promptly.
- Maintain detailed guest profiles to ensure personalized service.
Employer Requirements (Mandatory Skillset):
- Prior experience in hospitality or front office roles.
- Good communication and problem-solving skills.
- Presentable personality with a service-oriented mindset.
- Fluency in English and Hindi; knowledge of local language is an advantage.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month