Front office Executive supervising daily front desk activities according to the established guidelines.
Prioritize and delegate daily work responsibilities to front desk staff.
Train and guide front desk staffs to provide quality customer services.
Resolve guest issues and enquiries to ensure guest satisfaction.
Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.
Develop and implement strategies for bell desk, front office and parking.
Ensure that facility is maintained clean, neat, safe and secure.
Ensure that employees are properly groomed and dressed.
Identify process improvement to achieve financial and service goals.
Plan shift schedule and duties based on business forecast.
Supervise the billing and cash processes to ensure compliance with company standard.
Only male staff needs to apply for this position.
Experience in the similar field is required.
only Hotel Experienced candidates need to apply for this position.
Job Type: Permanent
Pay: ₹13,000.00 - ₹16,000.00 per month
Benefits:
- Food provided
- Provident Fund
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Trivandrum, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Hotel: 2 years (Required)
Work Location: In person