Key Responsibilities:
- Greet Guests on arrival and out on departure
- Respond to requests and settle accounts while providing exceptional service
- Complete the proper procedure for Check-In & Check Out.
- Register Guests by collecting necessary information (like contact details, proper identification documents and exact dates of their stay)
- Communicating with internal departments to ensure guest satisfaction.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Desired Candidate Profile:
- Diploma / Degree in Hotel Management
- Experience in Hotel Industry.
- Good communication skill with pleasing personality is a must
- Basic knowledge of computer (MS Word, MS Excel)
- Able to Cope under Pressure and comfortable with rotational shifts
Benefits:
PF + ESIC + Service Charge + Incentives + Yearly Medical Checkup
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,000.00 - ₹14,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Education:
- Bachelor's (Required)
Experience:
- Hotel: 1 year (Preferred)