Cotecna is a leading provider of testing, inspection and certification services. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with over 7000 employees in more than 140 offices across 50 countries.
The mission of the position of Front Office Executive is to serve as the primary point of contact and the face of the organization by delivering exceptional front desk services, ensuring smooth coordination of administrative and visitor management activities, and supporting operational efficiency through timely and professional assistance in travel, communication, and office facility management.
Key Responsibilities
Serve as the first point of contact for all visitors, clients, and employees, ensuring a professional and welcoming environment.
Manage incoming phone calls, emails, and correspondence with efficiency and courtesy.
Maintain visitor records, issue visitor passes, and coordinate with relevant departments for guest requirements.
Handle domestic and international ticketing, cab and hotel bookings for employees and guests, leveraging corporate tie-ups to optimize cost and quality.
Maintain proper logs and records for incoming and outgoing documents, courier, samples, and other materials.
Manage the inventory of office stationery, letter heads and Security papers with the records of usage
Plan, organize, and execute employee engagement initiatives including monthly birthday celebrations, festive events (e.g., Holi, Diwali, Puja), and annual gatherings.
Assist the Admin team in maintaining various internal databases, reports, records, and documentation as required.
Monitor and supervise housekeeping staff to ensure cleanliness, hygiene, and upkeep of office premises at all times.
Manage bookings of meeting and conference rooms, ensuring readiness with necessary equipment, refreshments, and materials.
Coordinate with approved service providers for the regular servicing and maintenance of office air conditioning systems, pest control treatments, Fire alarm & extinguishers and ensure timely execution of services and maintain proper records of schedules and completion.
Manage display of notices, company materials, and brochures.
Undertake any other duties or special assignments as delegated by the reporting manager.
Qualifications, Experience and Technical Skills
Graduate in any stream preferably with English medium schooling
2-4 years working experience, in similar role and relevant industries.
GENERAL INFORMATION
Geographical Scope
Area
Function
Operations
Seniority
Entry level
Country
India
City
Kolkata
Contract
Full-time unlimited
Subject To Travel
Rarely
Open Until
2025/07/10
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Back Office Executive-VOC