We are seeking a professional and friendly Front Desk Receptionist to oversee our reception area. The ideal candidate will be the first point of contact for visitors and clients, providing exceptional customer service. The Front Desk Receptionist will also handle a variety of administrative tasks to support the smooth operation of the office.
Key Responsibilities:
- Greeting and Welcoming: Welcome visitors in a warm and friendly manner, and notify appropriate personnel of visitor arrivals.
- Answering and Directing Calls: Manage a multi-line phone system, answer calls promptly, and direct them to the appropriate staff member or department.
- Handling Inquiries: Respond to inquiries from clients and staff courteously and professionally, providing accurate information.
- Scheduling: Manage conference room schedules and appointments, ensuring efficient use of meeting spaces.
- Mail and Packages: Sort and distribute incoming mail and packages, and prepare outgoing mail for delivery.
- Administrative Support: Assist with administrative tasks such as data entry, filing, photocopying, and maintaining office supplies inventory.
- Visitor Assistance: Provide assistance to visitors, including issuing visitor badges and directing them to designated areas.
- Office Management: Maintain office policies and procedures, and ensure they are implemented effectively.
- Supervision: Supervise administrative staff and divide responsibilities to ensure performance.
- Records Management: Maintain and update company databases, manage filing systems, and archive records.
- Correspondence: Draft, format, and edit letters, emails, and other documents as needed.
- Meeting Coordination: Schedule meetings, prepare agendas, and take minutes during meetings.
- Travel Arrangements: Arrange travel and accommodations for staff and managers as required.
- Financial Administration: Assist in preparing budgets and monitoring expenses.
- Vendor Management: Liaise with vendors and service providers, ensuring all contracts and agreements are up to date.
Skills and Qualifications:.
- Proven experience in a customer service role is preferred.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality.
- Proficient in MS Office (Excel, Word, PowerPoint) and office management software (ERP systems).
- Strong organizational skills with the ability to multi-task.
- Excellent verbal and written communication skills.
- Problem-solving attitude with an eye for detail.
- Ability to work under pressure and prioritize tasks.
- Proactive and self-motivated with a positive attitude.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Experience:
- total work: 2 years (Preferred)
Work Location: In person