Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses.
Job Requirement
We are seeking a diligent and proactive Recovery Agent to join our operations team. The Recovery Agent will play a crucial role in managing outstanding payments and ensuring the timely recovery of our assets
Roles and Responsibilities:
1. Customer Outreach and Payment Collection: • Contact customers listed in the recovery database to discuss and arrange the payment of overdue amounts.
- Conduct follow-up calls as necessary to ensure payments are received within agreed timelines.
2. Route Planning and Execution:
- Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes.
- Visit customers' locations to discuss overdue payments or recover assets as required.
3. Standard Operating Procedures (S.O.P.) Compliance: •
Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively.
- Ensure all actions taken are documented and reported in line with company policies.
4. On-Site Recovery Operations:
- Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines.
- Handle on-site interactions with professionalism to maintain customer relationships and the company's reputation.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person